When you find yourself locked out or in need of a lock change, you want help that is fast, professional, and honest. A mobile locksmith is essentially a “shop on wheels” that brings all the necessary tools and hardware to your doorstep. Our team at Security Solutions prides itself on providing a smooth and stress-free experience for our clients. We believe that knowing what to expect during a service call helps you feel more comfortable. Whether you need a commercial locksmith near me or a quick residential fix, we are ready to serve.
We serve a huge area, from the busy streets of Calgary to the quiet neighbourhoods of Bragg Creek. When you call us, we don’t just send a person with a toolkit; we send a fully equipped service van. This means we can usually finish the job in one visit, which saves you time and money. We want to be the friendly experts you can rely on when things go wrong.
The First Step: Your Initial Phone Call and Quote
When you first call us, we will ask you a few questions about your situation. We need to know what kind of lock you have and exactly what the problem is. If you are locked out, we will ask if the key is stuck in the lock or if you just lost it. This information helps us give you an accurate price estimate over the phone. We believe in transparency, so we try to be as clear as possible about our “service call” fee and the labor costs.
We also give you an “Estimated Time of Arrival” (ETA). We know that waiting for a locksmith can be frustrating, especially in the cold Alberta winter. We do our best to get to you as fast as possible, whether you are in High River or Chestermere. If we get stuck in traffic or a previous job takes longer than expected, we will call you to keep you updated. We treat your time with respect.
What Happens When the Locksmith Arrives?
When our technician arrives at your location in Airdrie, they will be driving a marked service vehicle. This helps you identify us and ensures your safety. The first thing we will do is ask for proof of ownership or residency. For your security and ours, we must confirm that you have the right to enter the property or vehicle. We usually check your ID and a piece of mail or a registration document.
Once we confirm your identity, we will take a close look at the lock. Before we start any work, we will confirm the final price with you. If the job is more complex than we thought over the phone, we will explain why and get your approval first. We believe that no customer should ever be surprised by a bill. We then get to work using professional tools that allow us to open or repair locks without causing unnecessary damage to your door.
Professional Tools and a Mobile Inventory
Our vans are filled with specialized equipment that you won’t find at a local hardware store. We have “key-cutting” machines that can create high-security keys right in the driveway. We also carry a wide variety of replacement locks, deadbolts, and door closers from the best brands in the industry. If you want to upgrade your security while we are there, we usually have the parts on hand to do it immediately. This is the main benefit of hiring a professional mobile service.
For our clients in Cochrane, we can even handle complex commercial tasks like installing “panic bars” or setting up a master-key system. We use “non-destructive” entry methods whenever possible, which means we try to pick or bypass the lock rather than drilling it out. We take pride in our technical skill and our ability to solve problems quickly. We want to leave your door in better shape than we found it.
Finishing the Job and Payment Options
After we finish the work, we will test the new or repaired lock with you to make sure it turns smoothly. If we made new keys, we will check every one of them in the lock. We want to ensure you are 100% happy before we leave. We then provide you with a professional invoice. We accept several forms of payment, including credit cards and debit, to make the process as easy as possible for you.
We also take a moment to give you a few tips on how to maintain your locks. We might suggest a specific lubricant or point out a loose hinge that could cause problems later. We believe that our job is to be your security partner, not just a service provider. If you have any other security questions while we are there, please feel free to ask! You can always Contact Us for follow-up help or to schedule a future upgrade.
Serving a Wide Reach Across the Region
We are proud to be a local business that serves many different communities. Whether you are in Okotoks or De-Winton, you get the same high-quality service. We know the specific challenges of the Alberta climate and how it affects your door hardware. We use materials that are built to last in our freezing winters and hot summers.
Our mobile team is always moving, which means we might already be in your neighborhood when you call. This allows us to respond faster than a shop-based locksmith. We are committed to keeping the families and businesses of the Calgary area safe and secure. Let Security Solutions be your first call when you need a locksmith you can trust.
FAQ
Will you damage my door if you have to pick the lock?
Our goal is always “non-destructive” entry. This means we use specialized tools to open the lock without any damage. In rare cases where a lock is completely broken or a high-security model, we might have to drill it, but we will always tell you first and discuss the cost of the replacement.
Can you make a key from a lock if I don’t have the original?
Yes! Our mobile units have the equipment to “originate” a key. This means we can take the lock apart or use a special tool to find the correct key cuts and create a brand-new key for you on the spot.
Do you offer “rekeying” services?
Absolutely. Rekeying is when we change the internal pins of your existing lock so that the old keys no longer work and a new key does. This is a much cheaper option than replacing the entire lock and is perfect when you move into a new home or change employees.
How much does a locksmith service call cost?
The cost depends on your location and the time of day. We provide a clear estimate over the phone that includes the “trip fee” and the basic labor for the job. We believe in fair and honest pricing for everyone.
Are your locksmiths licensed and insured?
Yes, all our professional technicians are fully licensed and insured according to Alberta laws. This protects you and your property and ensures that the person working on your security is a qualified expert.
Can you help me with a smart lock installation?
Yes, we can! We can help you choose a high-quality smart lock that fits your door and then handle the physical installation and the setup on your phone. We ensure the lock is perfectly aligned so the motor doesn’t burn out.